Privacy Policy

Joining Clouds, Inc. (“Joining Clouds,” “JCI,” “we,” “us,” or “our”) is committed to protecting the privacy, confidentiality, and security of the data entrusted to us by our customers and users.

This Privacy Policy explains how we collect, use, disclose, and safeguard information obtained through our website at joiningclouds.com, our mobile applications, and related services (collectively, the “Services”). By accessing or using the Services, you acknowledge that you have read, understand, and agree to the practices described in this Privacy Policy.

References to “you,” “your,” or similar terms mean you as an individual user or, where applicable, the organization, enterprise, or entity you represent when using the Services.

Scope of This Policy

This Privacy Policy applies to information we collect through:

  • The Services;
  • Email, text, or other electronic communications between you and JCI or its employees or agents.

This Privacy Policy does not apply to:

  • Third-party companies, services, or websites not owned or controlled by JCI;
  • Individuals not employed or directly managed by JCI.

Definitions

As used in this Privacy Policy, “use” and “process” refer to operations performed on information, including, but not limited to, collecting, storing, analyzing, evaluating, modifying, combining, transferring, disclosing, and deleting information, as well as the use of cookies and similar technologies.

Information We Collect

We collect limited personal information necessary to provide and operate the Services.

Information You Provide Voluntarily

You may choose to provide personal information when you:

  • Register for an account;
  • Participate in onboarding or introduction processes;
  • Contact us or request information.

This information may include:

  • Name;
  • Mailing address;
  • Email address;
  • Telephone number;
  • Username and password or other authentication credentials.

You may choose not to provide certain information; however, doing so may limit your ability to access some features or Services.

How We Use Information

We use the information we collect for legitimate business purposes, including to:

  • Create, administer, and manage your account;
  • Enable administrators to personalize your experience;
  • Provide access to tools, features, and Services;
  • Respond to inquiries and provide customer support;
  • Send administrative notices and service-related communications;
  • Gather feedback and improve our Services;
  • Analyze usage trends and user activity;
  • Conduct internal research and measurement activities;
  • Deliver relevant content and communications related to your account or our offerings.

We may combine personal information with non‑personal or aggregated data we collect directly or obtain from third-party sources, where permitted.

Information Sharing and Disclosure

Participation Visibility

By using the Services, you authorize JCI to confirm your eligibility for and participation in specific Services. This information may be visible to:

  • JCI administrators and senior management;
  • Other authorized users of JCI’s Services.

Shared information may include limited profile details such as your name, image, and participation status.

Disclosure to Third Parties

We do not sell personal information. We may disclose personal information only:

  1. With your authorization;
  2. To vendors, contractors, or service providers who perform services on our behalf and are contractually obligated to maintain confidentiality;
  3. When required by law or legal process (e.g., subpoena, court order);
  4. When necessary to protect the rights, property, or security of JCI, our users, or others.

We may also share aggregated or anonymized information that does not identify individuals, including for analytics, reporting, or research purposes.

Information You Choose to Share

Certain areas of the Services may allow you to share information, including personal data, with other users. You are solely responsible for information you choose to disclose. While we implement safeguards to protect user data, we cannot control how other users may use or disclose information you voluntarily share.

Cookies and Similar Technologies

We use cookies and similar technologies to improve functionality, understand usage patterns, and enhance user experience.

Cookies may be:

  • Session-based, which expire when you close your browser; or
  • Persistent, which remain on your device until deleted.

You can control cookie preferences through your browser settings. However, disabling all cookies may affect your ability to use certain features of the Services.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information, including industry-standard security technologies such as encryption, firewalls, and intrusion detection systems.

Despite these measures, no transmission over the internet or electronic storage system can be guaranteed to be completely secure. Email communications, in particular, may not be protected while in transit.

We restrict access to personal information to employees and contractors with a legitimate business need and provide training on data confidentiality and security responsibilities. Our security practices are periodically reviewed and updated.

Your Role in Protecting Information

To help protect your information:

  • Do not share your account credentials with others;
  • Be cautious of unsolicited requests for personal information;
  • Always sign out and close your browser after using the Services on shared devices.

JCI will never request your password through unsolicited email or telephone communications.

Accessing and Updating Your Information

If you have an account with JCI, you may request access to, updates of, or deletion of your personal information at any time by contacting us through:

  • The Services;
  • Our website; or
  • info@joiningclouds.com

Third‑Party Links

The Services may contain links to third‑party websites or services. JCI is not responsible for the privacy, security, or content practices of those third parties. We encourage you to review their privacy policies before providing personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Any updates will be posted here, and the “Last Updated” date will be revised accordingly. Continued use of the Services after changes means you accept the revised policy.

Last Updated: April 4, 2026